Second Chance happy customers still in business because of us. They can be broken down into the following sectors:
1. Manufacturing
2. Real Estate
3. Corporare Office
4. Law
1. Manufacturing
We are a manufacturing company with a computer guided cutting machine. The computer broke recently and we couldn't restart the machine. We were losing money fast as the machine and operators waited for a miracle.
Fortunately for us, Second Chance's online restore capability let us locate a copy of our machine's data files and quickly get back to making money. We rely on Second Chance to protect our business day and night, 7 days a week. We especially like the easy to use screens to recover data when it suits us.
2. Real Estate
Our Real Estate company has regular staff turnover. Often, the parting gift from these employees is to delete all the emails and files we need for future sales and leasing opportunities.
It's difficult to point fingers so instead we rely on Second Chance's automated online backups to protect us in this disappointing situation. We simply browse back through each night's backup and quickly recover files and emails. Our business relies on information and Second Chance helps us reduce risk and manage our future.3. Corporate Office
Power supply is fairly reliable but if you've ever lost a computer to a power surge or lightning strike, you'd know how sick it can make you feel. We recently lost a server holding every office file and our backups were damaged beyond repair.
We found one tape offsite that was over 2 years old but we had to use it. I cannot quantify how much business we lost but I won't be retiring anytime soon. We now use Second Chance to protect us with nightly backups and an offsite server - just in case.
I never want to call another customer to tell them that we've lost their files.4. Law Firm
Our IT company assured us about our backups and each night our receptionist completed the backup and left them in the office.
We were shocked when we really needed to get some information from the backup tapes and they didn't work. They probably never worked. We now use Second Chance to test our backups every quarter and prove that they do what they are supposed to.
